Hamburg Süd A/S & Co KG
Rödingsmarkt 16, 20459 Hamburg
Mailing Address: Postfach 11 15 33, 20415 Hamburg
central@hamburgsud.com
+49 40 37050
+49 40 37052400
Do you have questions to one of your bookings, do you need documents or would like a personal consultation? Please get in touch with our local customer representatives. You find the contact details of our more than 250 offices under " Country & Area Information ". Would you like to know where your container is located? Please send your request to tracking@hamburgsud.com or go to Track & Trace . |
Corporate Communications: prinfo@hamburgsud.com |
Human Resources (Hamburg): jobs.hamburg@hamburgsud.com |
Human Resources (worldwide): jobs.worldwide@hamburgsud.com |
Sales & Marketing: Our service representatives at our regional offices are happy to help you. |
Sustainability: sustainability@hamburgsud.com |
Webmaster: webmaster@hamburgsud.com |
You are searching for contacts? Please click here for further information.
As a premium carrier Hamburg Süd provides you with safe, secure, and reliable logistics services. Should you have a reason for complaint, however, we’ll do all we can to remedy the situation as quickly as possible.
Reporting complaints or damage
We ask that you inform us of your complaint or damage as soon as you can. Please consider the following points:
Documenting and processing complaints or damage
Complete documentation is required to process cases of damage and loss. For this purpose, we need you to provide us with the following documents:
Once we have received your documents, we will send you a confirmation of receipt. We review each case carefully and get back to you as quickly as possible.
Submit your documents to the Hamburg Süd office nearest you or e-mail them to the following address (as appropriate):
Tips on avoiding damage
We do all we can to render our services with the highest quality and avoidance of damage. You can also help to prevent damage and irregularities:
Do you have any further questions? Feel free to contact us:
Hamburg Süd A/S & Co KG
Rödingsmarkt 16, 20459 Hamburg
Mailing Address: Postfach 11 15 33, 20415 Hamburg
central@hamburgsud.com
+49 40 37050
+49 40 37052400
Do you have questions to one of your bookings, do you need documents or would like a personal consultation? Please get in touch with our local customer representatives. You find the contact details of our more than 250 offices under " Country & Area Information ". Would you like to know where your container is located? Please send your request to tracking@hamburgsud.com or go to Track & Trace . |
Corporate Communications: prinfo@hamburgsud.com |
Human Resources (Hamburg): jobs.hamburg@hamburgsud.com |
Human Resources (worldwide): jobs.worldwide@hamburgsud.com |
Sales & Marketing: Our service representatives at our regional offices are happy to help you. |
Sustainability: sustainability@hamburgsud.com |
Webmaster: webmaster@hamburgsud.com |
You are searching for contacts? Please click here for further information.
As a premium carrier Hamburg Süd provides you with safe, secure, and reliable logistics services. Should you have a reason for complaint, however, we’ll do all we can to remedy the situation as quickly as possible.
Reporting complaints or damage
We ask that you inform us of your complaint or damage as soon as you can. Please consider the following points:
Documenting and processing complaints or damage
Complete documentation is required to process cases of damage and loss. For this purpose, we need you to provide us with the following documents:
Once we have received your documents, we will send you a confirmation of receipt. We review each case carefully and get back to you as quickly as possible.
Submit your documents to the Hamburg Süd office nearest you or e-mail them to the following address (as appropriate):
Tips on avoiding damage
We do all we can to render our services with the highest quality and avoidance of damage. You can also help to prevent damage and irregularities:
Do you have any further questions? Feel free to contact us: