News

We have updated our contact details at our Jacksonville Customer Service Center.

Telephone Inquiries:

Main telephone: 1-888-228-3270 press “1” for EXPORT

• To change an existing booking press “1”
• For new bookings press “2”

Email Inquiries:

• For new bookings: jax-newbkg@hamburgsud.com
• For changes to an existing booking: jax-chgbkg@hamburgsud.com
• Processing documents for hazardous shipments: jax-haz@hamburgsud.com

We discontinued the use of the following email address:

• jax-jaxcs@hamburgsud.com
• jax-ccnics@ccni-line.com

Please contact your Hamburg Süd representative with any questions that you may have.