Russia/Ukraine conflict: Hamburg Süd suspends bookings to/from Russia

Dear valued customer,

At Hamburg Süd, we are deeply concerned by how the crisis keeps escalating in Ukraine. We are closely following the ever-evolving situation with governments posing new sanctions against Russia and the regular adjustments that are being made to the list of restrictions. With that in mind, we now see the clear need to establish new and revise existing processes of accepting and handling bookings.

We are also starting to see the effect on global supply chain flows such as delays and detention of cargo by customs authorities across various transshipment hubs – overall resulting in unpredictable operational impacts. As the stability and safety of our operations are already being directly and indirectly impacted by sanctions, new Hamburg Süd bookings to and from Russia will be suspended.

The suspension will begin today and cover all Russian gateway ports. We will announce further details shortly as we progress with the planning. Every decision we have made during this crisis has been with employee safety and your supply chains in mind, and these will continue to be our top priorities in light of the newest developments.

For cargo already underway and bookings placed before this suspension was announced, we will do our utmost to deliver it to its intended destination.

However, please expect significant delays as countries such as the Netherlands, Belgium and Germany are holding back vessels en route to Russia in search of restricted commodities, primarily dual-use items. The inspections of export and transshipment cargo bound for Russia are related to implementing procedures to comply with sanctions and export controls recently imposed by different jurisdictions.

As Hamburg Süd acts in full compliance with legal regulations and its policies, we cannot receive from or make payments to any sanctioned Russian banks, or any other sanctioned party.

We will keep monitoring the situation and reviewing impacts from sanctions, with an ambition to stabilize operations as quickly as we can. If you are affected by the above sanctions and export controls, please do not hesitate to contact our local Hamburg Süd Customer Experience teams to discuss options and solutions for your cargo.

Best regards,
Your Hamburg Süd team