Dear Valued Customer,
Your supply chain is of the utmost importance to us. In light of the ongoing situation in Shanghai, China, and the local government’s precautionary control measures, we have been working around the clock to alleviate customer pain points.
We understand that the situation may have impacts on your business and that flexibility is key in this current period of time.
As such, we would like to offer the following relief packages:
* Subject to restowing, shifting cost and freight difference
We will also continue updating our customer advisories page on with the latest updates on the situation.
By offering the above, our aim is to give you sufficient room to assess the different options most fitting for your business, and manoeuvre some of the current pressure points caused by the Shanghai situation, all to lessen the impact to your supply chain.
Should you have any further questions or any feedback on how we can improve our relief package for you and your business, please contact your responsible – we are always available to support in case you need assistance.
Your Hamburg Süd Team