North Europe: Key Region Ports - Backlog clearing after disruptions

Dear Valued Customer,

Following the 48-hour workforce strikes across German terminals, the negotiations between trade union ver.di and the Central Association of German Seaport Companies (ZDS) remain ongoing and are yet to come to a successful agreement. At this time, operations are running at full capacity, with no strikes planned until late August. Should there be any changes, we will keep you updated with the details as soon as possible.

The ongoing congestion across North European ports is leading to further disruptions and delays. This, in combination with last week’s strike, is causing an increased waiting time for our vessels to berth on the ports. Additionally, several rail routes faced technical issues which led to cancellations and postponements on landside transportation from our providers, as they could not reach the ports as originally planned. Our teams are actively working on clearing the backlogs and planning extra capacities to alleviate the situation for our customers.

We are committed to working on further reducing delays and hope to have your support in the process. To assist in alleviating congestion, we kindly ask that you please

  • pick up your cargo from ports at the earliest time possible and

  • return full export containers as close to the cargo cut-off times as possible.

For inland haulage that you have booked or plan to book with us, please request a positioning date at least 7 days prior to arrival, or as early as possible.

We thank you for your understanding and support and remain committed to providing you the information needed to effectively manage your supply chain. Hamburg Süd teams are always at your disposal for additional support and to answer any questions you might have.

Please don’t hesitate to reach out to your local Customer Experience representative if you have any questions. Our teams are always here to support you should you need further assistance.

Kind regards,

Your Hamburg Süd Team