Dear Valued Customer,

Hamburg Süd would like to inform you of Collective Labour Agreement (CLA) discussions currently taking place between the unions and the APM Terminals Maasvlakte II in Rotterdam. The negotiations started on 8 December and operations are affected by a go-slow action as of 11 December.

The industrial action, commonly referred to as "go-slow", consists of a reduced number of moves per hour conducted at the terminal, consequently prolonging the time vessels are operated on and significantly disrupting their normal schedules. As operations are impacted by this action, and we are expecting delays in container handling of all modalities. Our teams are in close contact with relevant parties and preparing for all scenarios.

We have evaluated all impacted vessels and are looking for alternative solutions, such as diverting vessels to another terminal, to mitigate potential delays to our customers' supply chains. Please note that at this stage, we expect the action to continue for the next 24 hours. As discussions are still ongoing between the parties, there could be changes to the scheduled go-slow action at the very last minute, including the possibility of an agreement being reached and the go-slow actions being cancelled. We will communicate any further information to you as soon as possible.

We will continue to focus on maintaining the flow of import and export cargo during this period and aim to keep customer impact to a minimum. All customers whose cargo is impacted by the current go-slow action will receive specific information regarding detailed schedule changes and alternative options provided.

Should you have any questions or need further assistance, please don't hesitate to get in touch via your usual contact.

Please don't hesitate to reach out to your local Hamburg Süd office if you have any questions.

Our teams are always by your side.

Kind regards,

Your Hamburg Süd Team