Dear Valued Customer,

Hamburg Süd would like to inform you of Collective Labour Agreement (CLA) negotiations currently taking place between the unions and Hutchison Ports Delta II. The negotiations started on 6 December and operations are currently affected by a go-slow action.

The industrial action, commonly referred to as "go-slow", consists of a reduced number of moves per hour conducted at the terminals, consequently prolonging the time vessels are operated on and significantly disrupting their normal schedules.

As operations are impacted by this action, and we are expecting a minimum of 48 hours delay on vessel loading and discharging, critical increases in yard density, and long queues for the impacted terminal. Consequently, we expect landside operations and connectivity to also be affected with delays and disruption.

Our teams are in close contact with relevant parties and preparing for all scenarios. We have evaluated all impacted vessels and are looking for alternative solutions, such as diverting vessels to another terminal, to mitigate potential delays to our customers' supply chains.

Please note that at this stage, there could be changes to the scheduled go-slow action at the very last minute. We will communicate any further information to you as soon as possible.

We will continue to focus on maintaining the flow of import and export cargo during this period and aim to keep customer impact to a minimum. All customers whose cargo is impacted by the current go-slow action will receive specific information regarding detailed schedule changes and alternative options provided.

Please don't hesitate to reach out to your local Hamburg Süd office if you have any questions.

Our teams are always by your side.

Kind regards,

Your Hamburg Süd Team