Dear Valued Customer,
Following continued disruption to our ocean network in New Zealand, and in response to the severe weather events in the North Island, we wish to advise our customers of the re-launch of the Polaris service.
The Polaris service will assist to minimize customer impact from the current operational disruption while continuing to connect our customers supply chains during the upcoming New Zealand export season, by increasing network flexibility across Australia and New Zealand.
THE POLARIS – OUR DEDICATED TRANSTASMAN SERVICE
Starting from TRIESTE TRADER calling Nelson on the 19th of March 2023, this dedicated service between Australia and New Zealand will be reintroduced to offer our customers improved cargo connections within Oceania.
PORT ROTATION: SYDNEY > NELSON > TIMARU > LYTTELTON > SYDNEY
Full schedule considering the phase in timeline of TRIESTE TRADER will be as follows:
| Port Location | Estimated Time of Arrival |
|---|---|
|
Port Location
Tanjung Pelepas
|
Estimated Time of Arrival
02.03.2023
|
|
Port Location
Tauranga
|
Estimated Time of Arrival
17.03.2023
|
|
Port Location
Nelson
|
Estimated Time of Arrival
19.03.2023
|
|
Port Location
Timaru
|
Estimated Time of Arrival
21.03.2023
|
|
Port Location
Lyttelton
|
Estimated Time of Arrival
23.03.2023
|
|
Port Location
Sydney
|
Estimated Time of Arrival
28.03.2023
|
|
Port Location
Auckland
|
Estimated Time of Arrival
05.04.2023
|
|
Port Location
Nelson
|
Estimated Time of Arrival
08.04.2023
|
|
Port Location
Timaru
|
Estimated Time of Arrival
11.04.2023
|
|
Port Location
Lyttelton
|
Estimated Time of Arrival
13.04.2023
|
|
Port Location
Sydney
|
Estimated Time of Arrival
25.04.2023
|
|
Port Location
Nelson
|
Estimated Time of Arrival
29.04.2023
|
|
Port Location
Timaru
|
Estimated Time of Arrival
02.05.2023
|
|
Port Location
Lyttelton
|
Estimated Time of Arrival
04.05.2023
|
We will continue to keep you updated on any further adjustments to the Oceania service schedules, as we continue to operate a flexible network to enable the New Zealand supply chain.
Should you have any questions on how these changes will impact your cargo please reach out to your local Hamburg Süd customer experience representative.
With kind regards,
Your Hamburg Süd Team