Hamburg Süd Container Protect

Container Protect

No need to worry about container damage.

Your benefits at a glance:

More: Comfort.

We handle the entire settlement process after a damage claim. You take care of more important things.

More: Certainty.

Since it is already clear who will pay for the damage or cleaning of the container, there are no delays when returning containers at depots.

More: Control.

We will immediately pay for the repair or cleaning of the containers. You will not be caught off guard by additional costs.

Choose your Container Protect package

Container Protect Essential

Covers all repair and cleaning costs in 90 per cent of the cases.

  • Basic Package
  • With limited cover

Please note: in countries where local maintenance and cleaning surcharges are already applied, Container Protect Essential will replace these charges, making it the standard offering.

Container Protect Unlimited

Covers 100 per cent of repair and cleaning costs.

  • Maximum protection
  • Unlimited cover
  • Can be added to Container Protect Essential at any time for unlimited protection

Container Protect Essential

Covers all repair and cleaning costs in 90 per cent of the cases.

  • Basic Package
  • With limited cover

Please note: in countries where local maintenance and cleaning surcharges are already applied, Container Protect Essential will replace these charges, making it the standard offering.

Container Protect Unlimited

Covers 100 per cent of repair and cleaning costs.

  • Maximum protection
  • Unlimited cover
  • Can be added to Container Protect Essential at any time for unlimited protection

The general terms and conditions of Container Protect shall apply. Prices and coverage amounts are determined by the particular country. You can find all the information in our Terms & Conditions at hamburgsud.com/termsofuse .

Container Protect can currently be used for transports to Argentina , Brazil , Ecuador , Finland , Guatemala , India, Italy , Japan , Mexico , Poland , Portugal , Singapore , South Korea , Thailand and Uruguay – more countries will be added soon.

Frequently Asked Questions on Container Protect

Q: I have cargo insurance; how is Container Protect different?

Most Cargo Insurance packages only cover cargo damage and those that do cover container damage typically also have hidden deductibles. Container Protect gives you exclusive protection against any damage to your container and makes your logistics cost predictable.

Q: Why is the price and coverage of the products different for each country?

While the repair material (mainly steel or wooden panel) costs more or less the same in all countries, the biggest portion of the total Repair costs derives from labour cost. Hence, in order to have a competitive pricing across the globe, we define the coverage and tariffs based on cost mapping studies we do in the countries. By doing so, we can also charge in local currency to make it easier for customers on the importing countries to pay for it.

Q: Can I buy Container Protect for any container and commodity?

Yes, all container types and commodities are covered by Container Protect.

Q: Can I purchase Container Protect on a shipment level?

Yes. We can file Container Protect for a full contract or for specific products in the contract. Container Protect can also be added to individual shipments at time of booking.

Q: Can I buy Container Protect for only some of the containers in my shipment?

No, the same Container Protect package must be purchased for all containers under the same shipment, covered under a single B/L. If you are shipping containers that shall not be covered by Container Protect cover, they need to be housed under a separate B/L.

Q: If Container Protect Essential, which has limited coverage, is mandatory on the country of destination of my cargo but I want to have unlimited coverage, what should I do?

In that case you should buy the Container Protect Add-On, which upgrades the Container Protect coverage to unlimited.

Q: What happens if the repair costs exceed the coverage limit of Container Protect Essential?

If you buy Container Protect Essential and the total cleaning and repair cost exceeds the protected limit, then we will raise an additional invoice for the excess amount. At every stage, we maintain complete cost transparency.

Book Container Protect

Speak to your sales representative to include Container Protect in your future bookings.

These services may also be of interest to you:

Inland services

We transport your cargo from door to door – by rail, barge or truck.

Value Protect

With Value Protect, you can protect the value of your cargo against logistics risks during its journey with us.

By your side

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We are always by your side.

Contact us – our experts will be happy to assist you at any time. Find the right person to contact: hamburgsud.com/offices .